Protection of Personal Information
In accordance with Act No. 101/2000 Coll. referring to protection of personal information, Live City s.r.o. guarantees strict confidentiality of all your personal information, it will never sell or transfer it to any third party and it will be solely used for the purposes of the company Live City s.r.o.
Gift vouchers are non-refundable and cannot be canceled. Bookings for specific date must be made at least one month before the expiry of the voucher at info@MozartDinner.cz or tel: +420 778 091 222. Bookings will be always confirmed in writing by the organizer.
In the event that the customer does not participate at Mozart Dinner in a specific date confirmed by the organizers in writing, there can be no financial or any other substitute.
Changes in the program, performers, menu, drinks and time are restricted.
Cancelation by the Customer
All fully paid and confirmed bookings are subject to non-cancellation and are non-refundable.
Ticket dates must be changed minimum 2 working days prior to the original event date (subject to availability and further agreement with Live City s.r.o. at firstname.lastname@example.org or tel. +420 778 091 222).
No refund policy applicable, in case of customer not attending an event on the original or a rescheduled date.
Organizer reserves a right to make any changes in the menu, drinks, program, performers and time.
Claims and Event Cancellation
Claims must always be submitted to the dealer where the tickets were purchased. In the event of cancellation, one must claim ticket refund at the point of sale, where the ticket was purchased. Tickets purchased online at www.MozartDinner.cz will be refunded via bank transfer to the bank account used for purchase. Any questions should be addressed to email@example.com.
Unless the parties agree otherwise, the Contract shall be deemed concluded at the moment the Customer makes a booking, followed by an immediate payment in full (through our secure online payment gateway) and Live City s.r.o. sends an E-ticket via email as a confirmation of the booked services.
Credit card payments are accepted for online bookings only, through our secure payment gateway at www.MozartDinner.cz. The rates offered online reflect all current promotions. Any new special promotions are not applicable on an existing e-ticket.
Menu purchased along with the ticket, its ingredients and portion sizes are published at www.mozartdinner.cz. There is a meat, a vegetarian and a kid menu option. Choice of the menu shall be announced at least 24hours prior to Mozart Dinner to the organizer via email firstname.lastname@example.org, or at +420 778 091 222. Menu confirmed by the organizer is no longer subject to change. In case the menu selection is not announced 24hours prior to Mozart Dinner to the above given contacts, the customer will be allocated a menu type at disposal by the organizer according to the ticket category.
In case of the purchase less than 24hours prior to the Mozart Dinner, menu selection shall be announced immediately after the ticket purchase to the above given contacts. Menu confirmed by the organizer is no longer subject to change. In case the menu selection is not announced immediately after the ticket purchase to the above given contacts, the customer will be allocated a menu type at disposal by the organizer according to the ticket category.
If drinks are not bought with the ticket, they will be paid on site, preferably in cash. Credit card payments obstruction may occur due to a signal quality in the historical ballroom, in which case, a guest may be asked to pay at the hotel reception.
Beverage prices are determined by the beverage list published at www.mozartdinner.cz (further Price List).
Beverage package included in the ticket
Beverage package included in the all ticket categories include 1 soft drink, 1 wine of choice – glass 0,15 l, 1 coffee or tea, 1 drink of your choice (beer, wine of choice – glass 0,15 l, soft drink, or Bohemia Sekt Brut Chardonnay 0,15 l). A child beverage package includes 2 soft drinks. Beverages included in the beverage package and purchased along with the ticket are not exchangeable for any other type of beverage, neither its quantity can be changed. The volumes of beverages in the beverage package are determined by the choice of specific beverages on site and are subject to the Price List. Extra drinks can be purchased on site according to the Price List. Payment for such beverages on site shall be governed by paragraph Beverages of the business terms.
Live City s.r.o.
Reg. No.: 28527950
VAT ID No.: CZ28527950